Terms of Service

These Terms of Service govern the use of the IPTV Hero application ("Application"), offered by BAUMGARTNER & SANTOS TECNOLOGIA LTDA, CNPJ No. 47.193.619/0001-23, headquartered at R. Rio Tibre, 97 — Sala A — Jd. Figueira — CEP 13904-310 — Amparo/SP ("we"). By installing, accessing or using the Application, you fully agree to these Terms. If you do not agree, do not use the Application.

"Content" means channels, videos, audio and any media accessed by the user. "Source" or "Playlist" means the playlist (Xtream Codes, M3U or similar) provided by third parties and entered by the user. "Third-party provider" is any person or company that makes the Source available to the user.

We grant you a limited, personal, non-exclusive, non-transferable and revocable license to use the Application on compatible devices, solely for personal and non-commercial purposes, in accordance with these Terms.

IPTV Hero is solely a media player. We do NOT provide, host, aggregate, index, transmit, sell or resell any Content, channel, Playlist or subscription. No Content is bundled with the Application.

The Application works analogously to a browser or a general-purpose video player: it merely plays the Source that the user themselves configures. All media displayed originates from third-party Sources and providers, over which we have no control, ownership or involvement.

You provide your own Source/Playlist, obtained from third-party providers, and are solely and exclusively responsible for ensuring you hold the rights, licenses and legal authorizations necessary to access and play it.

It is expressly prohibited to use the Application to access, play or distribute unauthorized, pirated Content or Content that infringes third-party rights or applicable law. Any unlawful use is the sole responsibility of the user, who fully releases us from any resulting liability.

We have no affiliation, partnership or relationship with third-party playlist providers. We do not warrant the availability, quality, legality or continuity of any Source or Content, and we are not responsible for them.

The Application may be offered under paid plans, including a periodic subscription (with automatic renewal) and a lifetime license (one-time payment). Current prices and conditions are shown at the time of purchase. Payments are processed by Stripe.

Auto-renewing subscriptions renew for the contracted period until you cancel. You may cancel renewal at any time, keeping access until the end of the period already paid; cancellation does not generate a pro-rata refund, except as required by law.

Right of withdrawal (art. 49 of the Brazilian Consumer Protection Code): for purchases made outside a physical establishment, you may withdraw within 7 (seven) calendar days from the purchase, with refund of amounts paid. To exercise it, write to douglas100099@hotmail.com.

The Application, its brand, visual identity, code and interface elements are owned by us or licensed to us, and protected by law. The license to use does not transfer any intellectual property rights to you.

You agree not to: (a) use the Application for unlawful purposes; (b) reverse engineer, decompile or modify the Application, except as permitted by law; (c) circumvent security or licensing measures; (d) resell or commercially exploit the Application without authorization.

The Application is provided "as is" and "as available". We do not warrant uninterrupted or error-free operation, nor compatibility with every Source or device.

To the maximum extent permitted by law, we are not liable for indirect damages, lost profits or third-party Content. Nothing in these Terms excludes liabilities that cannot be waived towards consumers under the Brazilian Consumer Protection Code.

You agree to indemnify and hold us harmless from claims, losses and expenses (including legal fees) arising from your misuse of the Application or your breach of these Terms or third-party rights, in particular regarding the Source/Content you use.

We may suspend or terminate access in case of breach of these Terms or unlawful use. You may end use at any time by uninstalling the Application.

We may update these Terms. Material changes will be presented for renewed acceptance in the Application. Continued use after the changes take effect constitutes agreement.

These Terms are governed by Brazilian law. In consumer relations, the venue of the consumer's domicile applies (art. 101, I, of the Brazilian Consumer Protection Code). For all other cases, the courts of Amparo/SP are elected.

If you are a rights holder and believe a third-party provider makes Content available improperly, notify us at douglas100099@hotmail.com. Although we do not host Content, we cooperate in good faith with legitimate requests to the extent within our reach.

If any clause is held invalid, the remaining ones remain in force. Tolerance regarding any breach does not imply waiver. Communications may be made through the channels indicated in the Application.